Arra Flooring commercial rules
Returns and damaged goods
Flooring return rights depend on whether the product is a standard stocked item, cut to size, made to order, special order or bespoke.
Service area
- Supply and installation is available throughout Tipperary and Limerick.
- Supply-only orders are available across the Republic of Ireland on selected products.
- Large residential and commercial projects may be quoted individually nationwide.
Delivery and collection
- Delivery methods and charges vary depending on product type, quantity and destination.
- Delivery costs are confirmed before dispatch.
- Collection is by appointment only.
Samples and lead times
- Samples are available on selected products where offered by the manufacturer.
- Lead times vary by supplier.
- Estimated lead times are confirmed after order review.
Returns
- Standard stocked products are handled in accordance with Irish consumer law.
- Cut-to-size, made-to-order, special-order and bespoke products cannot be returned unless faulty.
- Carpet and sheet vinyl are cut specifically for each order, so customers should carefully confirm measurements before ordering.
Installation and payment
Professional installation is available throughout Tipperary and Limerick. Projects outside this area may be quoted individually. Deposits may be required before ordered goods are purchased.
